The Communications Department consists of the Communications Director and the Video & Digital Specialist. The department's role is to share information and education with the public about City departments, services, facilities and events.

The Communications Director handles and coordinates all media inquiries regarding the City of Papillion, its departments and facilities. The Communications Director is a streamlined resource for reporters seeking information and interviews about City-related topics or b-roll and photos of City facilities and events.

The Video & Digital Specialist manages the City's government access cable channel called Papio Vision, records important City meetings and events, and creates informational and educational video content about the City of Papillion.